Some Common Question

Phonebecho is a simple online electronics sale platform through which you can sell your old / used Mobile Phone, Smartphone, Tablet, Apple iPhone and Apple iPad etc. at best resale assured value. Currently we are accepting orders for above devices however many more electronic devices will be added to our catalogue in coming days.
We are expanding our Service Network to all major cities of India. Kindly scroll down to refer the Cities Served section of Website Footer to see list of cities.
Phonebecho currently deals in all major brands for Smartphones & Tablets including Apple, Asus, Blackberry, Gionee, Google, HTC, Huawei, Intex, Karbonn, Lava, LeEco, Lenovo, LG, Micromax, Motorola, Nokia, OnePlus, Oppo, Panasonic, Samsung, Sony, Vivo, Xiaomi, Xolo, Yu etc. Our Product Services team works round the clock to add newly launched devices !!
Free door step pick up means company authorized pickup executive / service partner will come to the pickup address provided by you at the time of placing the order to personally evaluate your device condition as selected by you while placing the order. If the actual condition of your device matches with the order description, we will pay you on the spot, issue a purchase / service receipt and collect the device from you.
Yes. This is a legal requirement as we need to verify the proof of ownership of each device we buy. This prevents trading of stolen goods and helps in keeping the stolen devices out of recycling system. We request you to keep your Aadhar Card (with additional residential & employment proof) ready for verification at the time of pickup. Do not worry about misuse of your personal ID as company authorized pickup executive / service partner will scan the ID and ID data will be directly uploaded on our secure application gateway in front of you after establishing your identity.
No. This is a completely free service with no hidden charges. Phonebecho pickup executives / service partners are not authorized by company to charge any amount for online service and/or collection of devices from customers.
Please correctly answer the questions including the condition of device accessories which are asked at the time of placing order on our website. Offered quote price is calculated accordingly.
Yes. We recommend you to delete all your personal / confidential data from your device internal memory / SD card before giving it to our authorized pickup executive / service partner.
We currently allow only 1 device to be sold per order. However, if you need to sell in bulk, please visit our Contact Us page to submit your enquiry.
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